Catch-22: Not the Novel, but Something Far Worse . . . Reality
I had an interesting exchange with a company that I'll call "Permission Impossible" - the exchange began as follows:
Dear Permission Impossible:Permission Impossible responded with alacrity:
I have not used your services since 2012. I have forgotten my password and the answers to the two security questions. As a result, I cannot reset my password. What can I do?
Dear H. Jeffery Hodges,That sort of advice doesn't pass the Turing Test, but I replied with utmost courtesy:
Thank you for contacting Customer Support. I am happy to assist you with your account. I understand from your email that you have forgotten your password and security question answers. Please contact us via phone for us to further assist you. To contact us by phone:
Log in to your account.
Logging in is the problem. I can't log in because I've forgotten my password and my security question answers.I've not yet heard back from the friendly Catch-22 folks who work in the Customer Support Department of Permission Impossible. They probably think I'm some sort of smart-assed dumbass.